La Commission européenne inclue sur son site internet un lien électronique vers la plateforme relative au règlement en ligne des litiges comme suit : http://ec.europa.eu/consumers/odr. Cette plateforme est un guichet unique pour régler des litiges par voie extrajudiciaire relevant des contrats de vente ou de service en ligne conclus entre consommateurs et professionnels.
Conformément aux dispositions du Code de la consommation un règlement amiable s’applique aussi pour des litiges de consommation transfrontaliers. Si le client veut recourir au service d’une telle médiation, il peut consulter le site internet de la commission d’évaluation et de contrôle de la médiation de la consommation (http://www.economie.gouv.fr/mediation-conso/commission).
Ce site internet fournit notamment les coordonnées du Centre européen des consommateurs France et des indications relatives aux modalités de l’assistance dont le consommateur peut bénéficier en vue du règlement extrajudiciaire de tels litiges transfrontaliers. Si le client veut recourir au service de médiation lors d’un litige avec le vendeur, il doit s’adresser préalablement par écrit au vendeur. Le service du médiateur ne peut être saisi que lorsqu’un accord avec le vendeur n’a pas abouti."
Tous les textes, photos et d’autres informations publiées sont soumis au droit d’auteur, s’il n’y a pas de de droit d’auteur d’autres personnes. Dans tous les cas, toute copie, diffusion ou reproduction publique est seulement permis, si l’auteur à admis la permission révocable et non transmissible.
Pour toutes les références (liens) avec contenu web l’auteur n‘assume pas de responsabilité, ne s’agitant pas de contenue interne. La présence de violations de la loi dans les pages mises en lien a été contrôlée lors de la création des liens. Responsable pour les contenus des sites liés est l’opérateur du site. L’auteur n’a pas d’obligation générale de contrôle et de vérification. Si une infraction peut être attesté, le lien correspondant sera enlevé immédiatement.
fotolia.com / stock.adobe.com:
pitb_1; Pixelmixel; Jü rgen Fä lchle; creAtive; Alterfalter; lafota; khorixas; Tobif82; drubig-photo; Gina Sanders; S.Kobold; abcmedia; Ingo Bartussek; Iriana Shiyan; Christian Jung; robhainer; the_builder; lagom; Kybele; vichie81; Marco2811; djama; antonel; gena96; Daniel Ernst; Halfpoint; fefufoto; pinkyone; fischer-cg.de; mma23; Vadim Andrushchenko; Karin & Uwe Annas; Photocreo Bednarek; stockphoto-graf; kartos; Les Cunliffe; beermedia.de; fotoknips; karepa; wassim11; uwimages; thingamajiggs; Jeanette Dietl; mayrum; apinan; andrew_rybalko; oslobis; Kadmy; igor; VRD; Onidji; kav777; Dreaming Andy; afxhome; .shock; purplequeue; mitrija; Dickov; Sven Weber; countrypixel; Richard Carey; digitalstock; windu; joserpizarro; mauli; sinuswelle; Arpad Nagy-Bagoly; Gerhard Seybert; pict rider; KB3; highwaystarz; sima; Udo Bojahr; Gerhard Seybert; Zlatan Durakovic; Nito; Diyanadimitrova; Ralf Geithe; Wichietep; Plysuikvv; Malven; Leo Lintang; Spectral-Design; mariesacha; schulzie; bboitier; Kalle Kolodziej; webbphoto; M. Schuppich; ehrenberg-bilder; Vera Kuttelvaserova; portishead5; corund; ThomBal; gani_dteurope; Marco2811; digitalstock; Butch; R.Opario; Sonja Birkelbach; Ingo Bartussek; pegbes; view7; poplasen; alexandre zveiger; Luckyboost; Carlos Caetano; LianeM; miket; msdnv; monropic; swisshippo; lesniewski; stockphoto-graf; ChilliProductions; Elenathewise; mhp; mavil; goodluz; PRILL Mediendesign; sarbona777; mbolina; mr_prof; maho; Carola Vahldiek; zentilia; Friedberg; KOKALA VIEW; detshana; vsnyder; Nik_Merkulov; Joachim; reeel; stocksolutions; goldbany; Gordon Bussiek; raeva; ARochau; XtravaganT; ellisia; tina7si; schulzfoto; tektur; mdb; ajlatan; drubig-photo; sexyhexy; Jürgen Fälchle; JSB31; Heike; Matthias Buehner; thombach; contrastwerkstatt; peshkova; Sinuswelle; Oleg Ivanov; archideaphoto; tl6781; by-studio; #ayerlekunstveiling; maryviolet; manu; jo.weber; sutichak; Dorothy Knight; davit85; iliocontini; hcast; womue; D. Ott; animaflora; 4Max; WestPic; Christoph Hähnel; Thomas Aumann; Photographee.eu; 357680 ANDRE CUZEL; 3drenderings; 77SG; abasler; absolutimages; adpePhoto; Adrian v. Allenstein; africa; AK-DigiArt; akf; Alekss; alexlmx; alho007; aliaj; alotofpeople; alphaspirit; alswart; Alterfalter; Ana Blazic Pavlovic; anderssehen; Andrey Kuzmin; Andrey Popov; Andy Dean; anekoho; angelo.gi; AnnaElizabeth; Ansebach; Anthony Hall; aquatarkus; arsdigital; Arsel; Artalis-Kartographie; ArTo; auremar; auris; Auttapon Moonsawad; awfoto; ballabeyla; bannafarsai; beermedia.de; Benjamin Haas; © Bernd Leitner; Bertold Werkmann; BG; bildergala; BillionPhotos.com; binik; Björn Wylezich; blackday; blende11.photo; bloomicon; bluedesign; bodu9; bokan; Brad Pict; Brian Jackson; Brilliant Eye; britta60; brizmaker; Buriy; Carola Schubbel; casanowe; chaiyapruek; Chiran; Christian Colista; Christian Schwier; Christian Stoll; cnikola; coco; coldwaterman; Coloures-pic; comartist.de; connected2000; Cornelia Pithart; countrypixel; Creativemarc; crimson; Cybrain; Dan Race; dani kreienbühl; Daniel Strauch; David Mathieu; David Pereiras; Daylight Photo; deepvalley; destina; detailblick-foto; Digishooter; dima_pics; dingelstaddalton; Dirk Vonten; djama; Dmitriy Melnikov; Dmitry Ersler; donatas1205; DoraZett; DREIDESIGN.com; Drobot Dean; Dron; dudek; dwph; dzurag; ebednarek; ecobo; efks; Eisenhans; Eloi Giera - Bay; emeraldphoto; emuck; EPSTOCK; Erik Schumann; eugenesergeev; Evgeny Korshenkov; Ewald Fröch; eyeQ; eyetronic; fefufoto; Fiedels; finecki; Firma V; fischer-cg.de; flas100; flashpics; Floydine; focus finder; Fontanis; FotoDesignPP; fotogestoeber; fotoknips; Fotoschlick; fotozick; Frank; franky10; Franz Peter Rudolf; Franz Pfluegl; FreshPaint; ftfoxfoto; Gajus; galaxy67; GaudiLab; gdfotostudiolab; geargodz; George Dolgikh; Gesina Ottner; Gewoldi; Gina Sanders; Giuseppe Porzani; gogiya; goir; gorvik; gozzoli; gpointstudio; grafikplusfoto; Halfpoint; HandmadePictures; hansenn; hayo; He2; Heiko Küverling; highwaystarz; hjschneider; Hoda Bogdan; hopfi23; Horst Schmidt; hydebrink; iconshow; Igor Mojzes; imfotograf; in4mal; industrieblick; indyedge; inesbazdar; injenerker; Insp.Clouseau; interiorphoto; iofoto; Iriana Shiyan; Irina MANSIEUX; isabela66; jackwusel; Jag_cz; jamiga • images; januar design; Jeanette Dietl; Jérôme Rommé; Jiri Hera; jjoerns; Joe Gough; Jörg Lantelme; Jörg Vollmer; jumbojet; K.-U. Häßler; Kadmy; Kaesler Media; kange_one; Kara; Karin & Uwe Annas; karola88; katrin_timoff; kav777; KB3; kebox; kei u; Kenny; klaikungwon; Klaus Eppele; Knut Wiarda; kolesnikovserg; kolidzei; kontur-vid; krappweis; Krawczyk-Foto; krooogle; Kybele; Kzenon; L.Bouvier; larshallstrom; lassedesignen; Leandervasse; Leigh Prather; Leonardo Franko; lily; lucadp; lulu; Lulu Berlu; lunamarina; lynn2511; lyubimtseva_k; M.Rosenwirth; magnesium2; mahey; MAK; Maksim Pasko; Maksym Dykha; maksymowicz; malwa; Marén Wischnewski; Marie-Thérèse GUIHAL; Marina Lohrbach; mariusika11; Mariusz Blach; mark_ka; markobe; Martin Debus; martinfredy; marvlc; Melpomene; mg photo; mg1964; Michael Ebardt; Mihalis A.; Mihály Samu; mika; Mike Reed; milanmarkovic78; Milkos; mirkorrosenau4; modustollens; Monkey Business; Monster; montego6; moonrise; moritz; Mr Twister; mrhighsky; mtlapcevic; mtmmarek; musa_263; nata777_7; Nenov Brothers; Nik; nikolauskastav; nmelnychuk; noerenberg; ogressie; oldmn; Osterland; Otmar Smit; Otto Durst; Pascal Paoli; Patrick Hall; Patryk Kosmider; paul prescott; Paulista; Pavel Losevsky; Paylessimages; PhDreams; photo 5000; photocrew; photolife2016; PhotoSG; photowahn; pia-pictures; pics; pict rider; pictarena; pit24; pitb_1; pixelABC; Pixelmixel; Pixelot; pixelrobot; Pixelwolf; pmphoto; Prod. Numérik; Production Perig; psdesign1; puckillustrations; pure-life-pictures; purplequeue; Rafael Ben-Ari; Rainer Fuhrmann; Ramona Heim; rcx; rdnzl; remonaldo; RioPatuca Images; Robert Kneschke; Robert Wilson; rodrusoleg; RomainQuéré; Roman Milert; Romolo Tavani; ronstik; ruigsantos; rukanoga; runzelkorn; Sabine Naumann; Sandra Pohl; Schlegelfotos; sculpies; SeanPavonePhoto; Sebastian Krauleidis; Sergey Nivens; Sergii Moscaliuk; sergioboccardo; Sergione; shaiith; sharryfoto; shashamaru; skatzenberger; SkyLine; slavun; Smileus; SolisImages; sonne_fleckl; spiritofamerica; Stefan Körber; Stefan Merkle; stefan_weis; stefanfister; stockfoto; stockme; stockpics; Studio_Loona; studio2013; Studio7192; StudioLaMagica; Sven Bähren; Sven Vietense; sveta; SyB; Syda Productions; tashatuvango; tasutaya; Tatjana Balzer; TELCOM-PHOTOGRAPHY; th-photo; Thaut Images; thieury; Thissatan; Thomas Jansa; Thomas Siepmann; Thomas Söllner; Tiberius Gracchus; Tiler84; Tilo Grellmann; tinadefortunata; TM - Design; TMakotra; tomeyk; torsakarin; tournee; trotzolga; tsach; tunedin; Udo Kroener; ulga; ulzanna; Unclesam; underworld; unruhelena; Uwe Rieder; V. Yakobchuk; Vadim Andrushchenko; vector_master; vege; ventura; vera7388; vgstudio; victor zastol'skiy; viennapro; virtua73; visochin_o; vladimirnenezic; Voyagerix; VRD; WavebreakMediaMicro; weerapat1003; were; Wilm Ihlenfeld; © wittybear; WoGi; wsf-f; YakobchukOlena; Yantra; yarlander; yellowj; yerbluesky; yosef19; ysbrandcosijn; yunava1; Zerbor; zia_shusha; zstock; R.R.Hundt; Daniel Nimmervoll; HasanEROGLU; stockWERK; tostphoto; miss_mafalda; sebastien; Alexey Dubovskiy; OFC Pictures; Rido; kalpis; kuchina; JFsPic; zhu difeng; kanashe_yuliya; biker3; miya227; Wolfgang Kruck; MaBiCeLeTa; monsitj; vivjanna13; behewa; fovito; Olaf Wandruschka; goodween123; Thomas Barrat; pixeldeus; Andreas Berheide; releon8211; jaboticaba; poligonchik; ostap25; chones; Erica Guilane-Nachez; Peter Hermes Furian; Magda Fischer; GM Photography; pavelkubarkov; Jenseman04; myfoto7; lamaip; JenkoAtaman; Wolfilser; VERSUSstudio; O.Farion; nd700; Alex; Yvonne Weis; pressmaster; S_E; wuttichok; shosmikov; Makuba; PANORAMO; Stihl024; khunkorn; sever180; SAGU_1453; hanohiki; juri semjonow; Marlon Bönisch; JPchret; eyecat; olgapkurguzova; chingraph; angelo sarnacchiaro; Zbyszek Nowak; antonmatveev; rustamank; csimagemakers; Alexander; alisseja; nskyr2; sasinparaksa; Olga Altunina; bhakpong; pharut; severija; leisuretime70; Jacques PALUT; nosorogua ; eyalg_115; lamax; Aleksandr Zholobov; Gundolf Renze; Francesco Scatena; 279photo; Siamnugkhathut; nitikornfotolia; josemagon; olrat; Smole; leomalsam; satura_; Jens Hilberger; Thomas Reimer; Petair; everythingpossible; Omika; Maren Winter; Fotolyse; Schmutzler-Schaub; chagin; GVictoria; Gamut; avirid; Andrey; Sasipixel; rodimovpavel; rommma; coralimages; MaBu; fallesen; Bumann; cbckchristine; david hughes; nemo1963; Piotr Pawinski; waldemarus; Schlierner; rico287; matteozin; montebelli; TwilightArtPictures; zlikovec; rangizzz; tanito; jarafoti; NinaMalyna; Falko Matte; Kange Studio; Delphotostock; zeralein; ArtHdesign; karepa; Nikolai Sorokin; Polarpx; Jozef Culak; Roy Pedersen; cezarksv; littleny; Rawpixel.com; Janni; HeGraDe; doomu; cunaplus; schankz; wolcan; ALDECAstudio; simone_n; SZ-Designs; Rony Zmiri; El Paparazzo; Tom; latite06; Elnur; kubowa1; Hermann; buffalo792010; Alyona; anush50; Andrea; freepeoplea; U. J. Alexander; fotofabrika; mmphoto; Markus Mainka; pattilabelle; bukhta79; Giorgia; Africa Studio; Kristina; Maxal Tamor; bank_jay; denisismagilov; dzmitrock87; mimacz; Laura Сrazy; h368k742- stock.adobe.com; luckeyman; pyzata- stock.adobe.com; a40757se; DGM Photo; nikodash; Valerii Honcharuk- stock.adobe.com; Andreas Mueller; kosheen; Alfonsodetomas- stock.adobe.com; Olga Ionina; denisik11; exclusive-design; Artem Shadrin; lpictures- stock.adobe.com; rottenman; DragonImages; Comeback Images- stock.adobe.com; zilvergolf; Thomas Filke; lial88; bank215; ZoomTeam; interpas; demonishen; kuzavok; Maria Sbytova; kerkezz; andy_di; Ozgur Coskun; W PRODUCTION; CHOTi; Niko_Cingaryuk; candy1812; onzon; fraismedia; SARANYU; twixx; Calek; pixelkorn; strubel; flucas; impressionword; Coprid; Lintra; Animaflora PicsStock; michaklootwijk; 123object_stock; MNStudio; konoplizkaya; pikyarm108; v74; Torsten Becker; andrey gonchar; denboma; antonbelo; rilueda; checker; Nicolas Gregor; PiyawatNandeenoparit; asadykov; Rawf8; Rostislav Sedlacek; Kirill Gorlov; Nomad_Soul; Irina Schmidt; Mediaparts; scorpsnakes; roboriginal; Takacs Szabolcs; Wellnhofer Designs; PhilK; FM2; elmar gubisch; maskalin; Martina Roth; Rebel; jan nakhonkae; Dmitriy; oka; Konstantin Yuganov; zaharov43; Kristin Gründler; mirsad; dmitrimaruta; Masson; Pawel; ArchiVIZ; LovePhy; js-photo; dazarter; Lilli; ChiccoDodiFC; Dariusz Jarzabek; bjginny; bilanol; New Africa; kseniasol; angellodeco; dropStock; illuminatedmind; Rafail; Irina Baturina; Dagmara_K; 4th Life Photography; bildlove; blickwinkel2511; Mirko Rosenau; sergojpg; Oksana; Manuel Schönfeld; GCapture; peerayot; Composer; CURIOS; Eléonore H; creativefamily; kingan; Александр Беспалый; juefraphoto; tauav; kreativtraum; Dario Lo Presti; Pascal PIOT; Nina; Marc; fizkes; soupstock; JRP Studio; Anselm; Sergii; Carmen Hauser; ShalenaOlena; Hamik; gearstd; Carsten Reisinger; bernardbodo; Comofoto; Александр Поташев; Milan; RomanR; Lukassek; fascinadora; Mykhaylo; anoushkatoronto; Oleksandr Delyk; kues1; Friends Stock; Nicole Lienemann; Nicole Andrei; Studio Harmony; Alexander Raths; vectorfusionart; Proxima Studio; karelnoppe; Kristina Blokhin; Pier Paolo Sposato; puhimec; peterschreiber.media; Miramiska; HQUALITY; Andrea Arnold; ZaZa studio; alter_photo; Irina; Piman Khrutmuang; gunterkremer; sdecoret; Grispb; genotar1; simoneminth; yaro studio; peshkov; Cattallina; beatuerk; marnag; naka; ArtCookStudio; zatevakhin; LIGHTFIELD STUDIOS; die-exklusiven; Robert Leßmann; vubaz; smspsy; Parilov; Yarr65; Siwakorn; Lea; rzoze19; yurolaitsalbert; megakunstfoto; panitan; whyframeshot; RobbieWi; Mirko Vitali; pascalskwara; phoenix021; Aleks Kend; Alena Ozerova; Александр Маликов; Barbara Helgason; Grand Warszawski; Yuriy Afonkin; Ruslan; Yevgeniy; Leika production; Freedomz; Arcady; wutzkoh; methaphum; m.mphoto; LeslieAnn; dendron; lafandre; Maurice Tricatelle; Impact Photography; Alena; visivasnc; Thomas Dutour; YummyBuum; iiierlok_xolms; buki77; embeki; Roman; Himmelssturm; Elke Hötzel; lilett; zhanstudio; Jne Valokuvaus; luchschenF; olezzo; Александра Абрамова; gradt; Gabriele Rohde; Stéphane Bidouze; Justin; Bartomiej; Malp; mtrlin; DenisProduction.com; artursfoto; Bas; bmak; Casquenoir; artjafara; malkovkosta; prapann; Svetlana Lukienko; Vidal; Delavadiya; Dmytro Synelnychenko; Наталья Босяк; ela110; Konstanze Gruber; Alexey Antipov; Tierney; tab62; Peter Atkins; elroce; luismolinero; mabaci; alexmia; Robert Poorten; Astrid Gast; Yven Dienst; glitzyglitzy; rootstocks; Allison; ; Andy; Thomas; Mirox; Animado; grossimov; ImageFlow; petovarga; Mono; dejanpo; NiRain; Pavel Iarunichev; Daria; Sappheiros; proxima13; Maryana; Gautierbzh; Hayati Kayhan; aumnat; Fxquadro; Stefan Werner; pavelalexeev; agneskantaruk; Maksims; klyaksun; © Matthias; © karegg; © Chief Design ; © Ramon Cliff ; © Berthold; funkenzauber; Jozef Jankola; fotolismthai; kamoljindamanee; myper; R_Yosha; Evgeny; danylamote; eurobanks; Oleg; Vitaliy; mirexonVitaliy; RTMC; Olena Rudo; Rzoog; sh99; Fukume; Creative Digital Art; Vladimir Polikarpov; Richard Johnson; Creative_Bird; guteksk7; Vladislav; Gunnar Assmy; Sashkin; photoschmidt; jörn buchheim; vladdeep; volody10; mahod84; alezandro; Michal; Marianna; Kien; jeepbabes; Achim Banck; LightItUp; Tarja; Photo An; rh2010; Lucky Ai; rsphoto; nsit0108; oceane2508; heyengel; pvl0707; Satoshi Kikyo; Riccardo; Alpha; Petr; Tetiana Soares; Inka; Sergio Delle Vedove; Art Stocker; HARO – Hamberger Flooring GmbH & Co. KG; Yvonne Weis ; doomum; Tetiana Soares; Inka; Sergio Delle Vedove; Art Stocker; Thomas Meinert; Sujid; maikal7774; Martin; piai; Fotograf; lichtbildmaster; H. Rambold; Calado; Raivo; Youril; Harlekin-Graphics; Ruud Morijn